Business Process Improvement (BPI) Shared Service

The Business Process Improvement (BPI) Shared Service offers a variety of training courses focused on educating University staff on the concepts, techniques and tools of process improvement.

They provide support for initiatives seeking to:

  • Improve customer service
  • Free-up staff time
  • Deliver services faster
  • Reduce total cost

Contact: (217) 333-3565 or processimprovement@uillinois.edu

BPI Website